Privacy Policy Privacy Policy

Updated April 6, 2016


Xistance understands your privacy is important and is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we handle personal information collected when you use our website (this “Website”).

Please refer to our Data Tracking Policy [link] and Terms of Use (“Terms”) [link] for additional information.

Scope and Definitions

This Privacy Policy relates to all personal information collected when you use our Website. This includes but is not limited to two kinds of personal information Xistance differentiates between: “Account Information” and “Page Information.”

Account Information” means your user ID, password, email address, age, date of birth, gender, mailing address, phone number, and any other information that you provide to Xistance to register or maintain your Xistance membership account.

Page Information” means all personal information you submit, upload, and/or post for storage, sharing, and/or display through or on this Website, including but not limited to text, pictures, audio, video, electronic files, and all other content on your Xistance page(s). Some Account Information may also be Page Information, depending on the information you elect to store, share, and/or display on your Xistance page. For example, your user ID is both Account Information and Page Information.  You may also elect to display your age and gender on your Xistance page(s) – if you do, your age and gender are also Page Information.

Some personal information collected by our Website may not be Account Information or Page Information (for example, device ID).

User Choices

Your Xistance page(s) default to fully private at the time of account registration. This means that no one will be able to view your Page Information unless you change your privacy settings and allow them to do so. In this way, this Website allows you to define your privacy controls. You decide, by use of Xistance privacy settings, what portions of Page Information you share with Xistance members and those with whom you connect on this Website.

Please note Page Information cannot be set to be fully public for viewing by or sharing with non-Xistance members. Only people who are members of Xistance will be able to see your Page Information.

We will honor your choices and will not disclose your personal information to third parties except as you choose or as otherwise permitted in this Privacy Policy.

No Children Under 13

This Website is not directed at or intended for use by children under 13 years old. Xistance requires its users to provide a date of birth to create an account. You are not be permitted to register an account or use this Website if you are under 13. Please review our Terms [link] for additional information, including information about how parents or legal guardians may establish and use accounts for their children under 13.

If you create Xistance page(s) for a child under 13 years old and submit, upload, and/or post information about the child, that child’s personal information is subject to this Privacy Policy and the Data Tracking Policy [link].

Users Outside the United States

This Website requires its users to identify their residency at the time of account registration. If a non-U.S. resident or a user in a location outside the U.S. elects to register an account and use this Website, that user must consent to the transfer of his/her personal information to the U.S. and the collection, use, processing, storage, sharing, retention and deletion of his or her personal information in the United States as described in this Privacy Policy and the Data Tracking Policy [link]. Please review our Terms [link] for additional information. Please be advised that if you are located in the European Union or another region with laws related to data collection and use that may differ from U.S. law, your personal information transferred to the U.S. may not have the same legal data protection as in your jurisdiction.

Information We Collect and How We Use It

We collect personal information that you provide through voluntary submissions via this Website, for example, by registering an account, uploading content or commenting on your own or other people’s content on Xistance pages, signing up for emails or services, requesting information from us, and submitting an inquiry or comment to us online. Such information may include your name, email address, physical address (current and past), device IP address, location, phone number, date of birth, educational and job history, military service, public records, marriage licenses, death certificates, photos (including any data, such as time, location and date, embedded in the photo), videos, and other information you voluntarily provide.  We use this information to respond to your inquiries and requests; to deliver alerts and other information you request; to provide services to you; to populate and display your Xistance page(s) and enable functionality of this Website; to analyze Website usage and improve our Website; and to personalize content.  We also use cookies as described in our Data Tracking Policy [link].

Please see our Terms [link] for additional information.

Cookies and Tracking

This Website uses cookies. Please see our Data Tracking Policy [link] for additional information.

California Do-Not-Track Disclosure

This Website does not respond to “Do Not Track Signals.”

Google Analytics

Our public Website uses Google Analytics, a service provided by Google, Inc. Google Analytics uses cookies to analyze how users use our Website. We review aggregated data provided to us through Google Analytics to analyze website usage and improve our Website. Google Analytics has its own privacy policy, located here. We do not use Google Analytics to analyze our users’ individual Account Information or Page Information.

How We Share Information

Xistance will not share your personal information except in the following limited circumstances:

  • Your Account Information and Page Information may be shared with other Xistance members based on your privacy settings. You have the ability to choose which pieces of your Account Information and Page Information will be visible to other Xistance members. You may change your privacy settings at any time, but Xistance is not responsible for the disclosure of any Account Information or Page Information to a party who was authorized to access it based on your privacy settings at the time accessed.
  • We may collect, report, and share personal information on an aggregated basis with third parties that perform services on our behalf, for example, technical, marketing/public relations, and content service providers. We may also share your personal information with third-party providers of cloud and web hosting services. We do not authorize such third parties to use your personal information except as necessary to provide services to us or for purposes authorized by us.
  • We use third-party service providers to conduct financial transactions on our Website. These third-party service providers may collect financial and other personal information from you. Xistance does not collect your financial information. Additionally, video you upload is hosted on third-party platforms. Each of these third-parties has its own privacy policy, and we encourage you to read and understand these policies. We are not responsible for the privacy practices of other websites. By using our Website, you consent to the processing of your personal information by these companies in the manner and for the purposes described here and in their respective privacy policies.
  • Additionally, we may disclose your personal information (1) to comply with a law, regulation, or other governmental request, for example, to comply with subpoenas, court orders, legal process, or requests by law enforcement or governmental entities; (2) to investigate or defend against third-party claims against us; (3) to detect, prevent, or investigate fraud or other illegal activity or to enforce our Terms [link]; (4) to repair or resolve technical issues in the operation of this Website; (5) to respond to a request by you to disclose the information, including your requests to allow access to your account and personal information by third-parties designated by you; (6) with your knowledge and consent; and (7) to address emergencies or acts of god. Your personal information may be an asset of the business transferred in the event of a sale, merger, or other business combination or transfer involving Xistance.

Links to Third Party Sites

This Website contains links to other websites. Please be aware that we are not responsible for the privacy practices or content of other websites. This Privacy Policy applies solely to personal information collected by this Website ( We encourage our users to be aware when they leave our Website.

Security of Personal Information

Xistance takes the security of your personal information seriously. We implement commercially reasonable technical, physical, and administrative security measures to protect against the loss, misuse, unauthorized access, alteration, and destruction of personal information collected through this Website.  However, we cannot and do not guarantee that your personal information will never be accessed by an unauthorized party or otherwise breached.

Authorized employees or contractors of Xistance may access your Account Information or Page Information to provide service or support to you if you authorize them to do so.

Retention of Personal Information

We will retain your personal information for as long as we deem reasonably necessary or desirable, unless a different retention period is required by any applicable law, rule, or regulation. We may retain Account Information and Page Information on a different retention schedule. We reserve the right to delete or destroy any information collected, including personal information, at any time.

Access to Your Personal Information and How to Contact Us

If you have questions about this Privacy Policy, or if you wish to correct, update, amend, or delete/remove personal information that you have provided to us, you may contact us by email at:

You may choose to stop receiving our communications, alerts, or marketing emails by following the unsubscribe instructions included in these emails or you may contact us at:

Updates to this Privacy Policy

We may update or change our privacy practices and this policy from time to time.  If we update the policy, we will publish an announcement on our Website.   The date at the top of this policy reflects the date of the most recent update. Data Tracking Policy

Updated April 6, 2016

This Data Tracking Policy explains our cookie and data tracking practices related to your use of our website (this “Website”).


This Website uses cookies. A cookie is a piece of data stored on the user’s computer tied to information about the user. You are not required to accept cookies to use this Website. If you choose not to accept cookies, some functionality of this Website may not work properly.

This Website contains links to other websites, and these third-party websites may set cookies on your device. We are not responsible for the cookie or tracking practices of other websites.

How We Use Cookies and How We Track

  1. We use cookies for user authentication and security purposes.
  2. We do not use cookies to track specific users within specific user accounts or Xistance member page(s), and we do not track users after they leave our Website.
  3. We may use cookies to analyze patterns of use within Xistance accounts on an aggregate basis so we can enhance our functionality and service. For example, we may analyze Xistance “bin” usage on an aggregate level.
  4. We may use cookies to track visitors on an aggregate basis around our public Website. We may use this information to analyze browsing and navigation patterns on our public Website so that we may enhance and improve it.

How We Share Cookies

Xistance does not sell to or share with third parties cookie information that could be connected back to a particular user unless it is specifically permitted in our Privacy Policy [link] (for  example, we may share cookie information if required to comply with the law or a court order). We may share cookie information with third parties on an aggregated basis.

California Do-Not-Track Disclosure

This website does not respond to “Do Not Track Signals.”

Updates to this Data Tracking Policy

We may update or change our tracking practices and this policy from time to time.  If we update this policy, we will publish an announcement on our Website. The date at the top of this policy reflects the date of the most recent update.